Contact

or E-MAIL direct:

info@ancientspirit.co.za

Frequently Asked Questions

Do you make made-to-measure orders?

Unfortunately, we do not make one-off garments to measure.  If we know of anybody in your area who is a dressmaker, we will gladly send on the details.

Do you sell your fabric?

Unfortunately we do not sell fabric just yet.  Perhaps something we could look into in the future.

Do you do alterations?

We are happy to shorten a garment or add a button, but we cannot remake an entire garment.  Any alterations are charged separately and the garment must be paid for in full before we alter.  Sadly we cannot accept responsibility for alterations that are not to your liking once completed.

Can I return a garment bought online to one of your stores?

Of course!  Any returns can be made at our stores as long as it is done during the 7 day period and as long as the returns policy guidelines are adhered to. CLICK HERE for Return Policy

Can you make a mask that matches my garment?

Absolutely!  As long as we have the fabric, we are happy to make it up and send it with your garment.  Just pop us a mail with your request.

Why has my garment shrunk?

We pre-shrink all our fabrics before we make up our garments.  This is quite a costly and time-consuming exercise.  We, therefore, guarantee, that if you wash your garments in cold water (30C is NOT cold!) that they will not shrink.  Your garments must have been washed in warm water if it shrunk. 

Should I iron my linen and cotton garments?

I prefer the un-ironed, more natural look of cotton and linen, but it is entirely up to your preference.  If you are not going to iron, then be sure to remove the garment from your washing machine as soon as possible after the spin cycle is completed and dry in the breeze for the best results.

Details

Riebeek Kasteel

Short Street

33 Main rd

Riebeek Kasteel

landline 022 4481 777

Trading hours:

Monday – Friday 09h00 to 17h00

Saturday -09h00 to 16h00

Sunday -10h00 to 15h00

 

Paternoster

st Augustine rd

Paternoster

Madeleen 078 206 2835

Trading hours:

Monday – Friday 09h00 to 17h00

Saturday -09h00 to 16h00

Sunday -10h00 to 15h00

 

Port Elizabeth

The Lemon Tree Centre

22, 1st Avenue Walmer

Zelda 078 073 0060

Trading hours:

Monday – Friday 08h30 to 17h00

Saturday -08h30 to 14h00

Sunday – closed

visit us at one of our stores