Contact
or E-MAIL direct:
info@ancientspirit.co.za
Frequently Asked Questions
Do you make made-to-measure orders?
Unfortunately, we do not make one-off garments to measure. If we know of anybody in your area who is a dressmaker, we will gladly send on the details.
Do you sell your fabric?
Unfortunately we do not sell fabric just yet. Perhaps something we could look into in the future.
Do you do alterations?
We are happy to shorten a garment or add a button, but we cannot remake an entire garment. Any alterations are charged separately and the garment must be paid for in full before we alter. Sadly we cannot accept responsibility for alterations that are not to your liking once completed.
Can I return a garment bought online to one of your stores?
Of course! Any returns can be made at our stores as long as it is done during the 7 day period and as long as the returns policy guidelines are adhered to. CLICK HERE for Return Policy
Can you make a mask that matches my garment?
Absolutely! As long as we have the fabric, we are happy to make it up and send it with your garment. Just pop us a mail with your request.
Why has my garment shrunk?
We pre-shrink all our fabrics before we make up our garments. This is quite a costly and time-consuming exercise. We, therefore, guarantee, that if you wash your garments in cold water (30C is NOT cold!) that they will not shrink. Your garments must have been washed in warm water if it shrunk.Â
Should I iron my linen and cotton garments?
I prefer the un-ironed, more natural look of cotton and linen, but it is entirely up to your preference. If you are not going to iron, then be sure to remove the garment from your washing machine as soon as possible after the spin cycle is completed and dry in the breeze for the best results.
Details
Riebeek Kasteel
Short Street
33 Main rd
Riebeek Kasteel
022 4481 777
Trading hours:
Monday – Friday 09h00 to 17h00
Saturday -09h00 to 16h00
Sunday -10h00 to 15h00
Paternoster
st Augustine rd
Paternoster
Madeleen 078 206 2835
Trading hours:
Monday – Friday 09h00 to 17h00
Saturday -09h00 to 16h00
Sunday -10h00 to 15h00
Stellenbosch
She by Shelley
30 Church Street
021 882 9599
Trading hours:
Monday – Friday 09h00 to 17h00
Saturday -09h00 to 14h00
Sunday – 10h00 to 14h00
visit us at one of our stores